This website is owned and operated by Oxys Beauty Private Limited, a private limited company incorporated under the Companies Act, 2013, with its registered office at Unit Office Premises No. 1804, 18th Floor, One Lodha Place, Senapati Bapat Marg, Lower Parel, Delisle Road, Mumbai, Maharashtra, India, 400013. The terms “We,” “Us,” “Our,” or “Business” refer to Nourish Mantra, and “Visitor” or “User” refers to anyone accessing this website.

This Privacy Policy outlines the personal data we collect through the Site, how we use and share that information, and the choices available to you regarding our data practices.

By submitting your personal information while using the Site, you acknowledge and agree to the practices described in this Privacy Policy. If you do not agree with any part of this Privacy Policy, please discontinue use of the Site. Before sharing any personal data with Nourish Mantra, please read this Privacy Policy carefully. If you have any questions, you may contact us at Care@nourishmantra.com

Nourish Mantra does not make any representations regarding the privacy practices, policies, or terms of use of any third-party service providers.

Nourish Mantra uses Shopify to operate its online store, and customer personal information may be shared with Shopify for order processing and related services. We may also provide access to Shopify’s Privacy Policy for your reference.

Information We Receive From Your Use of the Site

When you visit, use, or interact with the Site, we may automatically receive certain information about your activity. This may include data such as the number of visitors, peak visit times, pages viewed, referring domains (e.g., google.com, yahoo.com), browser types (e.g., Chrome, Firefox), general geographic details, and navigation patterns. The following types of information are created and logged automatically in our systems:

Log Data:

Your browser sends certain information (“log data”) each time you access the Site. This includes your IP address (to determine the country of access), browser type and settings, the date and time of your request, and details related to how you interact with the Site.

Information from Cookies, Pixel Tags, and Similar Technologies:

The Site uses temporary cookies to store non-sensitive information used by us and our service providers for technical administration, research, development, and overall Site management. Third-party partners may also place or recognize cookies on your browser for advertising or service optimization purposes. These cookies do not store personally identifiable information.

We do not have control over external websites that may appear as search results or links within our services. These third-party sites may place their own cookies, collect data, or request personal information. Nourish Mantra is not responsible for, nor does it endorse, the privacy practices, policies, or content of such third-party websites. We encourage you to review the privacy policies on those sites before sharing any personal information.

Device Information:

We may collect information about the device you use to access our Site, including device name, operating system, browser details, and related settings. The information collected may vary depending on the device and its configuration.

Usage Information:

We collect data on how you interact with our Site—for example, the content you view, features you use, actions you take, as well as the time, frequency, and duration of your activities.

How We Use the Information

We use your Personal Data for the following purposes:

To Process Your Orders:

This includes handling your payments, shipping products, tracking your orders, and providing related customer support. We may contact you as needed regarding your purchase. This processing is necessary for fulfilling our contract with you.

For Legitimate Business Interests, Including:

• Responding to You:
  Addressing your inquiries, feedback, comments, or questions.
• Personalizing Your Experience:
  Customizing your browsing and shopping experience on the Site. For example, we use information collected through cookies and similar technologies to understand your preferences and show you products and offers tailored to your interests (as explained in “Information from cookies, pixel tags and other technologies”).
• Sending Administrative Communications:
  Providing updates about the Site or notifying you of changes to our terms, conditions, and policies.
• Improving the Site:
  Analyzing how users interact with the Site to maintain and enhance its content, performance, and functionality. This may include fixing bugs or improving user experience issues related to certain accounts. Cookies and similar tools help us understand user behavior and improve the Site accordingly.
• Marketing and Personalization:
  Conducting analytics to guide our marketing strategy and enhance user experience, including building user profiles for personalized marketing communications.
• Managing Data Deletion Requests:
  If you request deletion of your data and we are required to comply, we may retain minimal information to identify you and prevent further processing.
• Preventing Fraud and Ensuring Security:
  Protecting the Site from fraud, criminal activity, or misuse; blocking unauthorized reseller activity; and safeguarding the security of our network, systems, and infrastructure.
• Legal Compliance:
  Meeting legal obligations, responding to legal processes, and protecting our rights, privacy, safety, property, or those of our affiliates, users, or third parties.

Marketing

We may contact you to share information about products or services that we believe may interest you. You can opt out of receiving these promotional emails at any time by following the unsubscribe instructions included in each email or by updating your account preferences.
If you no longer wish to receive marketing communications, you may also reach us at  Care@nourishmantra.com.

Please note that even if you unsubscribe from marketing emails, we will still communicate with you regarding essential matters such as order updates, account information, or responses to your inquiries.

Contests, Surveys, and Promotions

From time to time, we may invite you to participate in contests, giveaways, promotions, or surveys aimed at improving our Site or Products. Any Personal Data you choose to share for these activities will be handled in accordance with this Privacy Policy, as well as any additional terms, rules, or notices presented at the time of data collection.
We encourage you to review all relevant information displayed on the contest or survey pages before submitting your personal data.

Targeted Advertisements

We may display targeted advertisements using certain Personal Data. Nourish Mantra does not share your Personal Data with advertisers when you view or interact with targeted ads. However, please be aware that the third-party serving the advertisement may infer that you match the intended audience criteria based on your interaction with the ad.

Sharing and Disclosure of Information

In certain circumstances, we may share your Personal Data with third parties without additional notice to you, unless required by law, as outlined below:

Vendors and Service Providers

We may share your Personal Data with third-party vendors and service providers who assist us in our business operations and perform services on our behalf. This includes providers of hosting and cloud services, IT services, payment processors, order management providers, e-commerce platforms, rating and review platforms, email communication tools, customer support services (including live chat), analytics providers, marketing partners, and digital advertising platforms.
These parties access, process, or store your Personal Data only in accordance with our instructions and solely for the purpose of performing their duties for us.

Business Transfers

If Nourish Mantra becomes involved in a merger, acquisition, financing, due diligence process, reorganization, bankruptcy, receivership, sale of assets, or a transition of service to another provider, your Personal Data may be transferred to the successor or affiliate as part of that transaction.

Legal Requirements

We may disclose your Personal Data if required to do so by law or in good faith belief that such action is necessary to:
(i) comply with legal obligations, including national security or law enforcement requirements;
(ii) protect and defend our rights or property;
(iii) prevent fraud;
(iv) protect the personal safety of users of the Site or the public; or
 (v) protect against legal liability.

Data Retention

We retain your Personal Data for as long as reasonably necessary to fulfil the purposes outlined in this Privacy Policy, for legitimate business needs, or as required by law (including tax, legal, accounting or regulatory requirements).

If you have opted in to receive marketing communications, we retain your marketing preference data until you opt out in accordance with our policies.

To determine the appropriate retention period, we consider the nature and sensitivity of the Personal Data, the risk of harm from unauthorized access or disclosure, the purposes for which we process the data, and whether those purposes can be achieved through alternative means.

In some cases, we may anonymize your Personal Data so that it no longer identifies you. Such data will no longer be treated as Personal Data.

By using our Site, you acknowledge and agree that Nourish Mantra may store certain information (such as name, contact details, addresses, and shopping preferences) in your browser’s local storage to enhance your shopping experience.
While we use appropriate security practices, you are responsible for securing access to your own device. Nourish Mantra will not be liable for unauthorized access resulting from device-level negligence.

You may clear all locally stored data at any time through your browser settings. Your login session may remain active for up to 365 days unless you log out or manually clear your browser data.

Update Your Information

If you would like to modify, correct, or delete your Personal Data, please contact us at Care@nourishmantra.com. We will process your request in accordance with applicable laws.

Children

Nourish Mantra does not knowingly collect Personal Data from children under the age of 13.
 If you believe that a child under 13 has provided us with Personal Data, please contact us immediately, and we will take steps to delete such information from our systems.

Links to Other Websites

Our Site may contain links to external websites not operated or controlled by Nourish Mantra (“Third Party Sites”), including social media platforms.
Any information you share with these Third Party Sites is governed by their respective privacy policies and terms, not by this Privacy Policy.
We do not endorse or take responsibility for the content or practices of these external sites. Please review their policies directly for more information.

Security

We take the protection of your Personal Information seriously and implement a range of physical, technical, and organizational measures to safeguard it against unauthorized access, alteration, disclosure, or misuse.

Our security measures include:

• Restricted access to offices and sensitive information
• Password protection, encryption, and authentication controls
• Confidentiality agreements and need-to-know access principles
• Staff training and security clearances
• Regular malware scanning and firewall protection
• SSL encryption for sensitive/credit information
• Controlled access to secured networks and data

While we strive to protect your data, no system can guarantee absolute security. Nourish Mantra will not be liable for loss, damage, or unauthorized access caused by third parties beyond our reasonable control.

Please notify us immediately if you suspect any unauthorized access to your account or password.

Changes to the Privacy Policy

Our Site and business operations may evolve over time, and we may update this Privacy Policy accordingly. Any changes will be posted on this page unless otherwise required by law.

By continuing to use our Site after updates are posted or communicated, you consent to the revised Privacy Policy.

International Users

Nourish Mantra serves customers globally. We take appropriate measures to ensure your Personal Data is adequately protected wherever it is processed.
For region-specific information or clarifications, please contact us using the details below.

Contact Us

If you have questions about this Privacy Policy or our data practices, please reach us at:
Care@nourishmantra.com